First State Bank
of Malta Internet Banking is a convenient way to access your accounts without
going to the Bank. First State Bank of Malta is available to you from your home or
office - 24 hours a day, 7 days a week just by using your personal computer.
I Do With Internet Banking?
You can access
your checking, savings, line of credit, certificates of deposits, or loans
to verify balances, *transfer money between accounts, order checks and
export information to your personal financial software.
*Some restrictions apply
to transfers (ask our Customer Service Representatives for clarification).
The Balances That Are Shown Online Compare To The Bank Computer Balances?
We use “Real
Time Access” for our balance information. This means that the balance you
see at home is exactly what the balance shows at the bank. If you make a
deposit or cash a check or even use your Debit card, you will be able to see
that transaction online immediately.
Does Internet Banking Cost?
The service is
free for our customers.
Internet Banking Private and Secure?
Yes it is. We
have incorporated state-of-the-art security into its Internet Banking to
ensure both privacy and security. We require passwords, data encryption,
firewalls and internal security procedures.
electronic data encryption provides privacy for the data flowing between
your computer and the bank’s online server.
What is a
systems are protected by a system of filtering routers and firewalls, which
create a protective shield between the outside Internet and the internal
network of First State Bank of Malta. We use several layers of technology to ensure
that your Internet transactions are secure and tamper-proof.
I Do To Protect Myself?
Your Access ID
and Password provide one of the most important security features for
Internet Banking. Because you can select and change your password at
anytime, you can prevent unauthorized online access to your accounts.
Other security tips:
·Keep your web
browser software up-to-date to take advantage of the latest security
to keep your computers free from viruses that might be used to capture
password keystrokes or send information from your hard drive.
·Please be careful
where you choose to do your Internet Banking and what you do with your
transaction data. DO NOT use coffee shop Internet hook-ups or rented
computers. Computers can be configured to capture private information from
unsuspecting Internet users.
·If you get an
unexpected web page asking you for your credit card, password or account
information, DO NOT disclose this information.
·DO NOT share
diskettes that contain confidential information even if you think you have
erased the information.
·It is a good idea
to shred printouts of your account information before discarding them.
Equipment Do I Need?
Recommended hardware and software requirements:
Windows 98, Windows 2000, Windows Me, Windows XP, or MAC OS X
* Microsoft® Internet Explorer 6 or higher
* Netscape Communicator 6.1 or higher
* Firefox 1.0 or higher
* Opera 7.54 or higher
Mac OS X
* Microsoft® Internet Explorer 5.2 or higher
* Netscape Communicator 7.0 or higher
* Firefox 1.0 or higher
* Safari 1.0 or higher
* Camino 0.8.1 or higher
* Opera 7.54 or higher
Access Internet Banking Through My Current Internet Service?
Yes. The browsers that
we require work with most Internet service providers.
Internet Banking Work With Quicken and Microsoft Money?
Yes it does. Data can be
downloaded to spreadsheets such as Microsoft Excel or other personal
financial management software such as Quicken or Microsoft Money in a “qif”
I Contact If I Have Problems Or Questions?
You can contact us by
calling one of our Customer Service Representatives.
I Get Started?
If you have an account
with First State Bank of Malta, you will need to go to our web site at
www.fsbmalta.com, click on the “Online Banking” button. You
will then click on the “Enrollment” button, which will take you to the
disclosure page. After reading and agreeing to the disclosure click on the
“I Understand and Agree” button. You will then fill out the Enrollment
Form. We will then mail two (2) separate notices to you, one with your
Access ID and one with your Password. Once you have received both notices
you can go to the Online Banking site and choose the “Log In” button. At
this time you will input the Access ID and Password that was sent to you,
and you will then be prompted to change your Password. At the same time you
may change the Access ID. You are now off and running.
Long Will It Take To Get Setup For Online Banking?
Your Access ID and
Password will be assigned and mailed to you within 3-5 business days. The
Access ID and Password are mailed in separate envelopes and mailed one day
apart for security purposes.
Log In for the first time I get the error message “Invalid Security Code”.
What am I doing wrong?
When entering the Access
ID and Password you received by mail, you will need to enter them exactly as
they appear on the notice. The system is case sensitive so be sure to enter
capital letters. In addition, the letter O can sometimes fall between
numbers. This can sometimes be confused for the number 0. Be sure to try
have multiple checking and savings accounts, do I have to enroll for each
When you enroll using
your account you should see all accounts you are a signer on at First State
Bank of Malta. If you do not see all accounts they may not be linked to your other
accounts. Contact First State Bank of Malta support and we will help you gain access
to all your accounts.
Frequently Asked Question